Reduce nurse burnout by treating nurses as well as we treat patients

I really like reading articles on KevinMD.com.  It seems like an oxymoron, but I find that he is very pro-nurses and usually takes the side of nurses in most issues.  Maybe his mother or his wife or someone close to him is a nurse, but whatever it is I appreciate his attitude.

This article is dead on.  All we nursed hear is “patient satisfaction” from everyone above us.  There are usually surveys (annonymous ones at that) given to nursing staff to see what they think and what are the problems they are facing.  Usually these “surveys” end up pointing out how badly nurses are doing their jobs!

Nurse burnout is real.  I know of many young nurses who are no longer practicing because of the stress and lack of respect.  I know many older nurses that are thinking of retiring sooner than they had planned due to work load, work hours, work stress and work relationship with management.  If all the current nurses are looking to get out of the profession and the nursing schools cannot crank out enough new nurses to fill all the vacancies, what will the future of healthcare become?

Please read this article and see if you agree with the author.


 

Reduce nurse burnout by treating nurses as well as we treat patients

One of my most memorable experiences was more than a decade ago while working for a level one trauma center on the East Coast. I was sitting in a hospital break room during one of my breaks as an inventory coordinator when a nurse walked in. I simply asked how her day was going, and she fell into the chair next to me crying.

Surprised by her reaction, I asked, “What’s going on?” She replied, “I just lost my third patient today.”

The impact of her personal experience stuck with me. Even now, looking back, I can’t help but think how difficult a day it must have been for her. Until that moment, my only experience with nursing had been as a patient.

Seriously injured while serving on active duty it was a nurse who saw me first, and it was a nurse who discharged me from the hospital. It was a nurse who was responsible for all of my care. Like an air traffic controller, it was a nurse who coordinated my care as well as the care of many others.

What I didn’t know at the time, but more than a decade later I would learn: the most overwhelming parts of nursing are the constant system failures. More than 30 percent of nursing time is spent hunting, fetching and clarifying work not patient care. This is not the cause of any one person or processes patient care has just evolved this way over time.

Fast forward more than decade and those experiences of stress and disappointment still exist for nurses. The reality here is that health care organizations/hospitals (HCOs) function in a way that requires nurses to focus more of their limited time and attention diagnosing systems needs rather than focusing on patients care. Nurses scrambling for linen, supplies, equipment or waiting to clarify a medication prescription are just a few examples. It’s all the unrelated system needs and its failures, not patient care, that adds real cost.

Overburdened, a single nurse could be caring for as many as five to six patients struggling in a system that’s failing him/her. In recent years, the cost of health care has gotten a great deal of attention and with good reason. Between 2000 and 2007 health care spending grew at nearly six percent per year, a much steadier growth rate than inflation or wage growth.

Future health care costs have even been a security concern — increases in health care spending are and will increasingly take money away from military readiness. Many scandalous stories about the costs of health care have been told. And while we share Americans’ outrage at the cost of health care, there is some good news on the cost front: health care spending has been leveling off in recent years.

Progress on the cost of health care notwithstanding, there is a serious scandal in health care — the toll that health care takes on the people who deliver it. The burdens of regulation, cost reductions, and quality initiatives piled onto nurses and others…(read the rest here)

This entry was posted in Nursing, Nursing Articles, Nursing Issues and tagged , , , , , , . Bookmark the permalink.